Account Manager

Manchester | £ 30,000 OTE


We are currently seeking super-organised, bright, positive and pro active Account Managers to join our expanding team in the heart of Manchester’s Northern Quarter. As an Account Manager it’s your job to develop long-lasting relationships with our clients (both employers and recruitment agencies) that are built on respect, trust, and performance. As such, we’re looking for people that are bursting with enthusiasm, energy and ambition. Your core responsibilities will include:

  • Day-to-day account management of your assigned client base
  • Conducting initial welcome calls and introducing’s products, including online demonstrate of our software
  • Build rapport quickly with clients, taking a consultative approach to secure trust and influence decision making
  • Work in partnership with Sales and the Business Development team to win and facilitate the onboarding of new business/clients
  • Assist marketing colleagues to secure and create client case studies / testimonials and seek joint PR opportunities with clients
  • Consult with clients to generate customer feedback with a view to continuous improvement of website user experience and software functionality
  • Communicate and promote company products/services/events and key achievements via social media channels such as Twitter and LinkedIn
  • Work with Web Development team to continuously improve the marketplace platform, in-house account management dashboard and management reporting software

To be considered for this role you must be an excellent communicator and relationship manager with  demonstrated experience of B2B account/relationship management and/or sales. We wish to speak to individuals that possess the following skills and experience:

  • Proven ability to develop relationships and trust with clients, and influence key decision makers
  • Good commercial awareness and acumen
  • Knowledge of the UK recruitment industry, particularly the third-party recruitment agency market/processes, is desirable but not essential
  • Excellent presentation and communication skills, with the ability to work comfortably with a wide range of stakeholders
  • IT literate with experience of using Microsoft office programmes, including word-processing, spread sheets and databases

To apply, a standard cover letter and CV isn’t good enough. You need to tell us why we need to hire you. Stating what makes you and your experience better than everyone else.